“We planned out what we need to do to achieve the figure, got everyone in the business focussed on it, and went for it.
That consistent and clear focus made all the difference, and we achieved the numbers we wanted.”
Customers: Nichola Clydesdale and Lee Murphy
Company: Envisage Promotions
Started working with Matt: December 2015
Services used: 121 Coaching
Envisage Promotions has been running for six and a half years, and is owned by partners Nichola Clydesdale and Lee Murphy. A business where Nichola had previously worked had employed an ActionCOACH, so she was aware of the huge benefits of coaching, and the ActionCOACH process in particular.
Key benefits of working with Matt have included:
Growth in customer base
Increase in quotes
Improved conversion rates
Increased business from all customers
50% team growth
Better work/life balance
When Nichola met Matt, the business was doing well and had good people in place. She and Lee felt that they’d got to a point where they were ready to take it to the next step. From her previous experience she knew that ActionCOACH would help her clarify and keep focus on the right elements in the business to take it to the next level, so signed up to work with him straight away.
“We have a great business, and working with Matt has improved how we run things, and how effective we are within the business. Putting systems in place for everything has made us more efficient, and we’ve got a dashboard that allows us to see all aspects of the business at a glance. We couldn’t run the business without that now. Knowing our financial position at any point means we can make quicker decisions, which has been particularly significant when it’s come to hiring new staff. It was clear that without taking on new people the business couldn’t grow, but knowing the numbers so well we were confident about what we could afford, so could hire the right people at the right time.
Matt’s also helped us to dream even bigger. We set ourselves what we thought was an ambitious financial goal last year. Matt suggested that we add an extra 25%, so we did. We planned out what we need to do to achieve the figure, got everyone in the business focussed on it, and went for it. That consistent and clear focus made all the difference, and we achieved the numbers we wanted. All this at the same time as improving our work / life balance.
Knowing that we can spend more time with our kids now, will be able to help them as they get older, and can look forward to a more comfortable retirement than we’d ever imagined is fabulous. Our business and personal lives are so intertwined, and the work that we’ve done with Matt has had a massively positive impact on both.”
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